PingBack AI

One AI agent. Every channel. Zero missed messages.

SMS, WhatsApp, Instagram, Facebook Messenger, email, and your website — all handled by one intelligent AI that qualifies leads, answers FAQs, and hands off to you when it matters.

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The problem

Messages are falling through the cracks

Facebook DMs, Instagram messages, texts, emails, website chat — it's impossible to stay on top of every platform.
78% of customers buy from the first business to respond. Reply hours later and you've already lost.
You can't afford a full-time receptionist for every channel, but customers expect instant responses everywhere.

How it works

AI that handles every conversation

01

They reach out anywhere

A customer messages on any channel — Instagram DM, text, Facebook, website chat, WhatsApp, or email.

02

AI responds in seconds

It answers questions, qualifies the lead, shares pricing, and guides them toward booking.

03

Handoff with context

For complex requests, the AI hands off to you with full context. You pick up right where it left off.

Features

Your always-on digital receptionist

True omnichannel

One AI across SMS, WhatsApp, Instagram, Messenger, email, and your website. One dashboard for all of it.

Agentic actions

Beyond chat, it triggers workflows, updates your CRM, sends booking links, and executes tasks autonomously.

Lead scoring

It asks qualifying questions to score leads before they reach you, so you focus on the prospects that convert.

Context-aware transfer

When a conversation needs a human, it transfers with full context. No customer repeats themselves.

Never miss a message again

See how PingBack AI can handle your customer conversations across every channel.

Book a Free Demo